Yes! On our special Guarantee Tours, we offer a 100% money-back guarantee if you don’t see the Northern Lights.
If the Northern Lights are not visible or captured on our guide’s camera during your tour, we will refund the full tour price. Your experience is our priority!
No. The guarantee is available only on tours specifically marked as “Guarantee Tour.”
Tour lengths vary depending on the experience, and the exact duration is provided when you book.
We keep our groups small and cozy so everyone can enjoy a personal and memorable experience.
Absolutely! Most of our tours are suitable for children. Check the tour details for any specific age recommendations.
The Northern Lights are a natural wonder and can’t be guaranteed every night. That’s why our Guarantee Tours give you peace of mind.
Safety comes first. Tours operate unless conditions are unsafe. If a tour is canceled due to weather, we’ll offer you a reschedule or a full refund.
Northern Lights appear when charged particles from the sun collide with Earth’s atmosphere, creating dazzling colors in the sky. The colors and shapes depend on the type of particles and atmospheric conditions.
Dress warmly in layers! Thermal layers, a winter jacket and pants, gloves, hat, and winter boots are recommended. We’ll make sure you’re comfortable for the Arctic conditions.
Yes! You can rent warm winter clothing from us for the tour. Winter clothing rental is available directly through our website.
Booking is easy! You can reserve your tour directly on our website.
All accepted payment options are clearly shown during the booking process.
Yes! Our cancellation and rescheduling policies are explained in the terms and conditions. We try to make it simple and flexible for you.
Yes! Hotel pickup is included for locations within 20 km of Rovaniemi city center. For hotels outside this area, please contact us for pickup options.
Tours are mainly guided in English, with experienced guides ready to make your experience unforgettable.